ACCESS Martin T. Russo Family Health Center - Bloomingdale Community Health Center

  • 245 South Gary Avenue
  • Bloomingdale IL, 60108
  • Contact Phone: (630) 893-5230
  • Clinic Details: For more than 25 years, ACCESS has been on the frontlines of community-based health care. ACCESS provides a continuum of care model that connects patients to health care resources both within and beyond the walls of our 35 federally-qualified health centers (FQHCs). ACCESS' services are designed to address the health of our underserved communities in such areas as preventive care, chronic disease management, and support services. To address patients' comprehensive health needs, ACCESS physicians, nurse practitioners, midwives and other providers are teamed with outreach staff, case managers, social workers and substance abuse counselors to advance a continuum of care.

  • Website: https://www.achn.net/
  • Services: Family Medicine; Internal Medicine; Pediatrics; OB/GYN; Midwifery; School/Sports Physicals; Behavioral; HIV/AIDS/Hepatitis C Support; Family Planning; Immunizations; Flu Vaccine; Discount Prescription Drug Program; HIV Universal Testing/Services
  • Remarks: Urban Area, Permanent Clinic, Year-Round, Full-Time (open 60 hours per week)
  • Payment Method: Sliding Fee Scale; Medicaid; Medicare; Aetna; Blue Cross Blue Shield PPO; Blue Cross Blue Shield Blue Advantage™ HMO; HMO Illinois (site 458); Cigna; Coventry; HFN; Humana Chicago HMOX, Choice POS; Northshore HMOX; PHCS; Smart Care Network; United HealthCare, etc.
  • Operation Hours: Mon, Wed, Thurs: 8:00am-8:00pm, Tues: 8:00am-7:00pm, Fri: 8:00am-5:00pm, Sat: 8:00am-12:00pm

Latest Reviews, Comments, Questions for Toksook Bay Sub-Regional Clinic

Comment from HORRIBLE STAFF:

The office staff is inconsiderate and incompetent.   I have NEVER been able to schedule a same day appointment with my son's pediatriction.  The only phone number provided is very hard to reach the office personel.  Many times, it took 2 hours before I reached anyone.  It is constantly busy to the point where the phone number doesn't even connect to hold.  I have been denied same day appointemnts because of claims there are only openings are in the morning but they DO NOT answer their phones in the morning.  They never offer or accomodate for another doctor to see my son.  I have been hung up on, put on hold for a whole hour during their lunch break.  Despite requests for the staff to call back, they do not call back, so my only option is to hold.  My son has certain special needs.  There are times I need to see the pediatrician as the urgent care cannot assist with certain things.  I think his doctor is great, but a real review needs to be made by medical proffesional administraors with this office staff.    In the past two years of coming here, half of the refferals made to specialists are neglected by the staff and not sent over at all or not sent over properly.   This is NOT quality care.  This place needs to CHANGE. 


Comment from Eva Bosman:

Been trying to get a refill onmy Atenonal prescription and is unable to get someone to answer the phone.


Comment from ddd519:

Last Friday I had a CT scan done to check on the progress of a noncalcified nodule on my lung. Today is Tuesday and still no word from Dr. Charity on my results. I have called and called and left message after message....no reponse! I have been trying to get a refill on my anxiety med and no action thier either! Patiets need to feel like they are cared about.....I'm going to request my medical recors and find a new doctor.....what if my scan showed CANCER!!

 


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