Pediatric Services:Vaccines for children; Shot records provided directly to your school upon parent’s or guardian’s request; Sports physicals; Texas Health Steps / well-child visits; Care for Sick Child; Referral assistance to top specialists
Payment Method:Sliding Fee Scale; Medicaid; Children’s Health Insurance Plan (CHIP); Medicare; Commercial / Marketplace Plans
Operation Hours:Mon-Fri: 8:00am-5:00pm
Latest Reviews, Comments, Questions for Toksook Bay Sub-Regional Clinic
Comment from whatever:
Let me start by saying the "staff" of this office has their hands tied because of the DELL bureaucracy. So what I'm going to say is directed at Dell Children's hospital and the Dr's involved with this public relations tax shelter. It sometimes takes weeks to get prescriptions refilled, not the 5-7 days they tell you. The Dr's are spread out over several clinics so your Dr can only see you specific days at your local office. If my kid is sick I need to get in today, not a week from now because it is Wednesday and the Dr is only here on Tuesday. Records are impossible to get a hold of. Anyway, I could go on but you get the idea.
Comment from TiffanyG:
Lone Star Circle of Care in Hutto, TX is the worst pediatric office in regards to their administration staff and processes. Keep in mind this is a sliding scale office but this doesn't apply to me as we have health insurance through United Healthcare. When you make an appointment the time quoted is 20 minutes earlier than your actual check in time. This is to give time to update patient info, which is not necessary for every appointment. Then I generally have to wait another 15-20 minutes before being brought back. The nurse completes the initial survey that last no more than 10 minutes and then says the doctor will be in soon. At minimum we wait another 20 minutes (on a good day) before the doctor comes in. Then spend another 20 minutes with the doctor. On average an appointment takes 1.5hrs and if they are busy you can guarantee an easy 2-2.5hrs. This is a pediatric office and it is ridiculous to ask 2yr old patients and parents to wait that long. The administrative staff isn't very helpful, especially with long waits. One administrative staff is highly unprofessional and informed a parent asking about wait times that they would need to get used to waiting when coming in since there are too many patients to doctors. I made a complaint to the person who handles grievances for all area clinics and nothing happened... The lady still works there. She should've been fired on the spot since she doesn't have professional people skills. I requested shot records to be faxed and was informed I needed to sign a release, which is understandable for HIPAA, but was told it would take 3 days for the request to be fulfilled. Are you kidding me?!! They're are using EMR software and that request shouldn't take longer than 5 minutes. The stand in doctor even 'forgot' we were in the room one day...45 minutes. The nice nurse Juanita found us and got someone to help right away. My daughter's doctor, whom I did research on, is no longer practicing at that clinic either. The provider staff are constantly rotating which I feel is not good care since none are familiar with my daughter. I understand that provider staff must rotate but I shouldn't have to experience so many different doctors. Each appointment I make I dread, which is why I'm looking for another clinic. Do not use this clinic if you don't have to.
Comment from Unhappy:
Got there at 8 for a 1st time check up at 8:20, the doc did not come in to see us tell 8:55. Then when i said somthing about it she was like well do you want me to check him or not. What the HELL!! Dont know if we will be back.
Details: Carousel Pediatrics was founded on the belief that every child deserves quality healthcare, but it goes beyond simply treating children. Our mission is to care for the whole family - from comfortable waiting areas to friendly staff, from extended hours to education and support that helps families develop healthy lifestyles. Our mission is to care for our employees - by creating healthy, happy work environments where our physicians and staff are proud to spend each day. Our mission is to care for our community—by providing the highest quality care with dignity and compassion, regardless of social, economic or cultural differences. At Carousel Pediatrics, our mission is full circle care - helping our patients, our company and our community to Grow Healthy.
Details: Samaritan Health Ministries is a clinic for uninsured patients in Williamson and Travis Counties. We provide medical, dental, pharmaceutical, women's health and mental health services. Last year we served more than 1100 patients. Even better, we had 4494 face-to-face patient encounters. Each of our patients is briefly interviewed each year to determine if they are able to access health care through one of several public assistance programs. If someone qualifies for care elsewhere, we provide short-term care and connect the patient to the resources available. Those who are ineligible for care elsewhere are able to use Samaritan Health Ministries as a medical home. Samaritan Health Ministries is not a free clinic. Each of our patients pays a co-payment for office visits, which range from $10 to $40 per visit. The amount is a sliding fee scale based on the patient's income and size of his or her family. We enlist the help of volunteer health care providers, interpreters, and more to meet our mission. With your support, we can do even more.
Details: The Sacred Heart Community Clinic (SHCC) provides outpatient health services to the medically underserved residents of the Williamson County area.
Latest Reviews, Comments, Questions for Toksook Bay Sub-Regional Clinic
Comment from whatever:Let me start by saying the "staff" of this office has their hands tied because of the DELL bureaucracy. So what I'm going to say is directed at Dell Children's hospital and the Dr's involved with this public relations tax shelter.
It sometimes takes weeks to get prescriptions refilled, not the 5-7 days they tell you. The Dr's are spread out over several clinics so your Dr can only see you specific days at your local office. If my kid is sick I need to get in today, not a week from now because it is Wednesday and the Dr is only here on Tuesday. Records are impossible to get a hold of. Anyway, I could go on but you get the idea.
Comment from TiffanyG:
Lone Star Circle of Care in Hutto, TX is the worst pediatric office in regards to their administration staff and processes. Keep in mind this is a sliding scale office but this doesn't apply to me as we have health insurance through United Healthcare. When you make an appointment the time quoted is 20 minutes earlier than your actual check in time. This is to give time to update patient info, which is not necessary for every appointment. Then I generally have to wait another 15-20 minutes before being brought back. The nurse completes the initial survey that last no more than 10 minutes and then says the doctor will be in soon. At minimum we wait another 20 minutes (on a good day) before the doctor comes in. Then spend another 20 minutes with the doctor. On average an appointment takes 1.5hrs and if they are busy you can guarantee an easy 2-2.5hrs. This is a pediatric office and it is ridiculous to ask 2yr old patients and parents to wait that long. The administrative staff isn't very helpful, especially with long waits. One administrative staff is highly unprofessional and informed a parent asking about wait times that they would need to get used to waiting when coming in since there are too many patients to doctors. I made a complaint to the person who handles grievances for all area clinics and nothing happened... The lady still works there. She should've been fired on the spot since she doesn't have professional people skills. I requested shot records to be faxed and was informed I needed to sign a release, which is understandable for HIPAA, but was told it would take 3 days for the request to be fulfilled. Are you kidding me?!! They're are using EMR software and that request shouldn't take longer than 5 minutes. The stand in doctor even 'forgot' we were in the room one day...45 minutes. The nice nurse Juanita found us and got someone to help right away. My daughter's doctor, whom I did research on, is no longer practicing at that clinic either. The provider staff are constantly rotating which I feel is not good care since none are familiar with my daughter. I understand that provider staff must rotate but I shouldn't have to experience so many different doctors. Each appointment I make I dread, which is why I'm looking for another clinic. Do not use this clinic if you don't have to.
Comment from Unhappy:
Got there at 8 for a 1st time check up at 8:20, the doc did not come in to see us tell 8:55. Then when i said somthing about it she was like well do you want me to check him or not. What the HELL!! Dont know if we will be back.