Free Clinic Directory

Chcl West Medical And Dental Clinic

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5424 19th Street, Suite 200, Lubbock, TX 79407
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Emergency notice: This directory is intended for non-emergency care. If you may be experiencing a medical emergency, call 911 or go to the nearest emergency department.
Clinic services, fees, hours, eligibility rules, and appointment procedures can change. Contact CHCL West Medical and Dental Clinic directly before visiting.

At-a-Glance Facts

CostNot confirmed - call to ask
Provider typeCommunity Health Center
HoursMon-Fri: 8:30am-6:00pm
Phone(806) 722-4453
PaymentSliding Fee Scale, Medicaid, Medicare, Commercial Insurance,...
Last updatedSeptember 15, 2026

Cost and Eligibility

Cost Model: Not confirmed

Payment method: Sliding Fee Scale, Medicaid, Medicare, Commercial Insurance, etc.

Contact the clinic directly to confirm current pricing, accepted insurance, eligibility rules, and any documents needed for your visit — payment policies can change and vary by service.

Services

Medical Dental

Services described in the directory record: Adult Medical and Dental Services; Children's Medical and Dental Services

Dental services: Routine Exams, Dental Cleanings, Dental Extractions, Dental Fillings, etc.

Hours and Appointments

Mon-Fri: 8:30am-6:00pm

Call ahead to confirm same-day availability and appointment requirements.

Languages and Accessibility

Language access, transportation, and accessibility details are not confirmed in structured fields. Contact the clinic directly before visiting.

About this clinic

CHCL was formed as a safety net - the largest in the Lubbock community’s health care delivery system - in 1992 under the guidance of the Lubbock Indigent Healthcare Coalition. Sister Mary Kathleen Small led this coalition, which formed CHCL under the principal of a hand up rather than a hand out. CHCL has grown from one site in 1992, to now having eight clinics within the city of Lubbock and operating two mobile units that provide medical and dental services to the counties of Lubbock, Crosby, Lynn, Terry, and Garza. CHCL went from serving over 9,000 patients a year in 1992, to serving 26,114 patients in 2016. In 2016, CHCL served nearly 10% of the total Lubbock population, 70% of which were below 100% of the poverty level (e.g., $11,770 or less for one person, $24,250 or less for a family of four). CHCL’s mission is to provide quality primary and preventative health care services to those in need, regardless of a person’s race/ethnicity, religion, gender, age, national origin, disability, or hardship. CHCL was developed based on the community’s needs to fill gaps in service.

Directory remarks: Urban Area, Permanent Clinic, Year-Round, Full-Time (open 47 hours per week)

Verification and Listing History

Verification status: Verification needed
Last verified: Not recently verified
Listing last updated: September 15, 2026
Clinic management status: Managed or updated through an account

Managed by clinic staff and independently verified are separate statuses. Staff reviewed does not necessarily mean every field was independently verified.

Corrections and Management

If address, hours, services, cost information, or eligibility details are incorrect, submit a correction for admin review.

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Patient Feedback for CHCL West Medical and Dental Clinic

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Common Questions About Free and Low-Cost Clinics

General guidance for visitors. It is not medical advice and it does not describe CHCL West Medical and Dental Clinic's current policy — call the clinic to confirm anything below.

Is this clinic actually free?
Often not entirely. "Free clinic" usually means one of three things: a volunteer clinic with no charge, a community health center with a sliding fee scale based on household size and income, or a clinic that charges a small flat visit fee. A sliding scale can still leave a bill. Ask what the lowest tier costs before you book.
What if I have no income at all?
Most sliding-scale programs have a lowest tier for people with no income, and many accept a signed self-declaration when you have no pay stubs to show. Ask for the clinic's discount program by name and ask what proof they take. Being told "bring proof of income" does not mean you are turned away for having none.
What should I bring to a first visit?
Usually a photo ID, something showing your address, proof of income or a self-declaration, your insurance or Medicaid card if you have one, and a written list of your current medications and doses. Call ahead — requirements vary, and arriving without the right paperwork is the most common reason a first visit gets rescheduled.
Do I need insurance, or immigration documents?
Federally funded health centers serve patients regardless of insurance status and do not require proof of citizenship to provide care. Volunteer and charitable clinics set their own rules. If it matters to you, ask before your visit what they require and what they record.
Is dental care included?
Usually not, and this is the single most common disappointment. Dental is frequently a separate program with its own eligibility, its own waiting list, and a narrower service list — extractions and urgent pain may be covered while fillings, crowns, root canals, and dentures are not. Confirm that dental is offered at this specific location before travelling.
Can I get a prescription refilled here?
Most clinics require an appointment before they will refill anything, and a first appointment can be weeks out. If you are close to running out of a medication you cannot safely stop, say so when you call — say the medication name and how many days you have left. Ask your pharmacy at the same time; pharmacists can sometimes authorise a short emergency supply.
What if I need care today?
This directory cannot arrange care or pass a message to a clinic. For a medical emergency call 911. For a mental health or suicidal crisis call or text 988 (Suicide & Crisis Lifeline). For something urgent but not an emergency, an urgent care clinic or a hospital emergency department must evaluate you regardless of ability to pay.
This listing looks wrong, or the clinic has closed.
Please tell us through Suggest an Update rather than the feedback form above — corrections go to an editor, feedback does not. Hours, costs, and closures are the details that go stale fastest.

Location

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Clinic information is community-sourced and may change without notice. Always call ahead to confirm hours, cost, and services before visiting. "Confirmed [date]" reflects confirmation of directory details only — it is not a review of medical care quality.