Free Clinic Directory

Prototypes: Outpatient Services

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831 E Arrow Hwy, Pomona, CA 91767
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Emergency notice: This directory is intended for non-emergency care. If you may be experiencing a medical emergency, call 911 or go to the nearest emergency department.
Clinic services, fees, hours, eligibility rules, and appointment procedures can change. Contact Prototypes: Outpatient Services directly before visiting.

At-a-Glance Facts

CostNot confirmed - call to ask
Provider typeHealthcare Provider
HoursMon-Fri: 8:00am-5:00pm
Phone(909) 398-4383
Last updatedFebruary 2, 2025

Cost and Eligibility

Cost Model: Not confirmed

Contact the clinic directly to confirm current pricing, accepted insurance, eligibility rules, and any documents needed for your visit — payment policies can change and vary by service.

Services

Medical

Services described in the directory record: Individual & Group Therapy, Medication Services, Dyadic Therapy (child-parent), Occupational Therapy, Case Management: Linkage & Referral, etc.

Hours and Appointments

Mon-Fri: 8:00am-5:00pm

Call ahead to confirm same-day availability and appointment requirements.

Languages and Accessibility

Language access, transportation, and accessibility details are not confirmed in structured fields. Contact the clinic directly before visiting.

About this clinic

Prototypes rebuilds the lives of women, children and communities impacted by substance use, mental illness and domestic violence. We promote self-sufficiency while ensuring safety and shelter for those in need. In 1986 Vivian Brown, PhD, and Maryann Fraser, LCSW, MBA founded Prototypes with the goal to change treatment for women and their children. The first residential treatment facility for women and their children began serving clients in 1988. Throughout the years, Prototypes expanded its services by opening additional facilities and serving more individuals. Today, Prototypes operates several sites in Southern California, annually serving more than 10,000 women, men and children. Prototypes is a lifeline to women who are struggling with addiction and other serious issues such as domestic violence and mental illness. Many of these women are mothers who face an impossible choice: give up their children to foster care or a guardian, or continue to suffer. With a proven model of comprehensive, integrated social services, Prototypes has evolved into one of the nation’s leading behavioral healthcare providers and is a “prototype” for other such organizations. Our team of top professionals and dedicated staff provide: Residential and Outpatient Substance Use Disorder Treatment, Detoxification, Mental Health Services, Prevention & Education, Vocational Training, Parenting Support for Families

Directory remarks: Urban Area, Permanent Clinic, Year-Round, Full-Time (open 45 hours per week)

Verification and Listing History

Verification status: Verification needed
Last verified: Not recently verified
Listing last updated: February 2, 2025
Clinic management status: Managed or updated through an account

Managed by clinic staff and independently verified are separate statuses. Staff reviewed does not necessarily mean every field was independently verified.

Corrections and Management

If address, hours, services, cost information, or eligibility details are incorrect, submit a correction for admin review.

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Patient Feedback for Prototypes: Outpatient Services

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Common Questions About Free and Low-Cost Clinics

General guidance for visitors. It is not medical advice and it does not describe Prototypes: Outpatient Services's current policy — call the clinic to confirm anything below.

Is this clinic actually free?
Often not entirely. "Free clinic" usually means one of three things: a volunteer clinic with no charge, a community health center with a sliding fee scale based on household size and income, or a clinic that charges a small flat visit fee. A sliding scale can still leave a bill. Ask what the lowest tier costs before you book.
What if I have no income at all?
Most sliding-scale programs have a lowest tier for people with no income, and many accept a signed self-declaration when you have no pay stubs to show. Ask for the clinic's discount program by name and ask what proof they take. Being told "bring proof of income" does not mean you are turned away for having none.
What should I bring to a first visit?
Usually a photo ID, something showing your address, proof of income or a self-declaration, your insurance or Medicaid card if you have one, and a written list of your current medications and doses. Call ahead — requirements vary, and arriving without the right paperwork is the most common reason a first visit gets rescheduled.
Do I need insurance, or immigration documents?
Federally funded health centers serve patients regardless of insurance status and do not require proof of citizenship to provide care. Volunteer and charitable clinics set their own rules. If it matters to you, ask before your visit what they require and what they record.
Is dental care included?
Usually not, and this is the single most common disappointment. Dental is frequently a separate program with its own eligibility, its own waiting list, and a narrower service list — extractions and urgent pain may be covered while fillings, crowns, root canals, and dentures are not. Confirm that dental is offered at this specific location before travelling.
Can I get a prescription refilled here?
Most clinics require an appointment before they will refill anything, and a first appointment can be weeks out. If you are close to running out of a medication you cannot safely stop, say so when you call — say the medication name and how many days you have left. Ask your pharmacy at the same time; pharmacists can sometimes authorise a short emergency supply.
What if I need care today?
This directory cannot arrange care or pass a message to a clinic. For a medical emergency call 911. For a mental health or suicidal crisis call or text 988 (Suicide & Crisis Lifeline). For something urgent but not an emergency, an urgent care clinic or a hospital emergency department must evaluate you regardless of ability to pay.
This listing looks wrong, or the clinic has closed.
Please tell us through Suggest an Update rather than the feedback form above — corrections go to an editor, feedback does not. Hours, costs, and closures are the details that go stale fastest.

Location

Clinics Near Prototypes: Outpatient Services

  • Prototypes: Residential Treatment At Pomona Women’s Center

    Needs confirmation

    845 E Arrow Hwy, Pomona, CA 91767 | 0.1 mile away

    Cost not confirmed Call before visiting

    Excerpt: Comprehensive residential treatment for women and women with children for drug and alcohol addiction...

    Call View Clinic

  • East Valley Community Health Center, Inc. - Pomona Palomares

    Needs confirmation

    School-Based Health Center — 2211 N Orange Grove Ave., Pomona, CA 91767 | 0.6 mile away

    Cost not confirmed Call before visiting

    Excerpt: Medical Services

    Call View Clinic

  • Altamed Pace - Pomona

    Needs confirmation

    Federally Qualified Health Center — 2277 N Garey Ave, Pomona, CA 91767-2330 | 0.9 mile away

    Sliding Scale Call before visiting

    Excerpt: Federally Qualified Health Center service delivery site, listed in the HRSA Health Center Service De...

    Call View Clinic

  • Altamed Pharmacy - Pomona

    Needs confirmation

    Federally Qualified Health Center — 2277 N Garey Ave, Pomona, CA 91767-2330 | 0.9 mile away

    Sliding Scale Call before visiting

    Excerpt: Federally Qualified Health Center service delivery site, listed in the HRSA Health Center Service De...

    Call View Clinic

  • Mission City Community Network-orange Grove

    Needs confirmation

    Federally Qualified Health Center — 1818 N Orange Grove Ave, Ste 205, Pomona, CA 91767-3028 | 1.2 miles away

    Sliding Scale Call before visiting

    Excerpt: Federally Qualified Health Center service delivery site, listed in the HRSA Health Center Service De...

    Call View Clinic

  • Tri-state Community Healthcare Center

    Needs confirmation

    Federally Qualified Health Center — 1532 San Bernardino Ave, Ste B7, Pomona, CA 91767-3559 | 1.4 miles away

    Sliding Scale Call before visiting

    Excerpt: Federally Qualified Health Center service delivery site, listed in the HRSA Health Center Service De...

    Call View Clinic

  • Planned Parenthood - Pomona Health Center

    Needs confirmation

    Family Planning Agency — 1550 N Garey Avenue, Pomona, CA 91767 | 1.5 miles away

    Cost not confirmed Hours listed

    Excerpt: Abortion; Emergency Contraception (Morning-After Pill); Birth Control; HIV Services; Pregnancy Testi...

    Call View Clinic

  • Parktree Community Health Center - Holt Dental

    Needs confirmation

    Community Health Center — 1448 E. Holt Ave., Pomona, CA 91767 | 2.1 miles away

    Cost not confirmed Hours listed

    Excerpt: Dental Care

    Call View Clinic

  • Unicare Community Health Center, Inc. - Pomona

    Needs confirmation

    Federally Qualified Health Center — 1501 E Holt Ave, Pomona, CA 91767-5823 | 2.1 miles away

    Sliding Scale Call before visiting

    Excerpt: Federally Qualified Health Center service delivery site, listed in the HRSA Health Center Service De...

    Call View Clinic

  • Parktree Community Health Center - Holt Medical

    Needs confirmation

    Community Health Center — 1450 E. Holt Ave., Pomona, CA 91767 | 2.1 miles away

    Cost not confirmed Hours listed

    Excerpt: Primary Care (adults and children), Behavioral Health, Optometry, Podiatry, Chiropractic Services

    Call View Clinic

Clinic information is community-sourced and may change without notice. Always call ahead to confirm hours, cost, and services before visiting. "Confirmed [date]" reflects confirmation of directory details only — it is not a review of medical care quality.