Mercy Hospital & Medical Center

Needs confirmation

2525 S Michigan Ave, Chicago, IL 60616

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Emergency notice: This directory is intended for non-emergency care. If you may be experiencing a medical emergency, call 911 or go to the nearest emergency department.

Clinic services, fees, hours, eligibility rules, and appointment procedures can change. Contact Mercy Hospital & Medical Center directly before visiting.

At-a-Glance Facts

CostNot confirmed - call to ask

Provider typeHealthcare Provider

HoursNot listed - call to confirm

Phone(312) 567-2000

PaymentFinancial Assistance Programs, Access Community Health, Aetn...

Last updatedOctober 21, 2026

Cost and Eligibility

Cost Model: Not confirmed

Payment method: Financial Assistance Programs, Access Community Health, Aetna, American Psych Systems, Beech Street/PPO Next, Blue Cross/Blue Shield, Cenpatico, Chicago Medical Province (Society Of Devine Word), Christian Brothers, Cigna, Community Care Alliance, Community Care Network, Comp Psych, County Care, Coventry, Croatian Franciscan Custody Of Holy Family, Evolutions, Family Health Network, First Health Community Care Network, Galaxy Health, Great West/One Health Plan, Harmony, Healthcare's Finest Network, Healthspring, Humana, Illinois Health Connect, Illinicare, Magellan Behavioral Health, Medicare, Medicaid, Molina, Preferred Plan, Psych Health, Rockford Health Plan, Student Health, Mega Ins. University Students, Unicare, Unified Physicians, Union Health, United Behavioral Health, United Healthcare Of Illinois, Wellcare/Harmony Behavioral Health, Wellcare Medicare Advantage, Wellcare/Harmony Medicare Advantage

Contact the clinic directly to confirm current pricing, accepted insurance, eligibility rules, and any documents needed for your visit — payment policies can change and vary by service.

Services

Medical

Services described in the directory record: Breast Center; Cancer Program; Diabetes Treatment Center; Diagnostic Imaging & Radiology; Family Birth Center; Lab & Pathology; Minimally Invasive Surgery; Pain Management; Pediatrics; Stroke Treatment Center; Urinary Health Center

Hours and Appointments

Hours not listed — call to confirm current hours and appointment procedures before visiting.

Languages and Accessibility

Language access, transportation, and accessibility details are not confirmed in structured fields. Contact the clinic directly before visiting.

About this clinic

Founded in 1852, Mercy holds the privilege of being Chicago’s first chartered teaching hospital. Since its founding, Mercy has become an integral part of the city, advancing our mission of providing access to compassionate care to our communities. Today, patients find care that combines world-class medicine with compassion, convenience and an undeniable spirit that sets it apart from other city hospitals.

Directory remarks: Urban Area, Permanent Clinic, Year-Round, Full-Time (open 53 hours per week)

Verification and Listing History

Verification status: Verification needed

Last verified: Not recently verified

Listing last updated: October 21, 2026

Clinic management status: Managed or updated through an account

Managed by clinic staff and independently verified are separate statuses. Staff reviewed does not necessarily mean every field was independently verified.

Corrections and Management

If address, hours, services, cost information, or eligibility details are incorrect, submit a correction for admin review.

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Patient Feedback for Mercy Hospital & Medical Center

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Common Questions About Free and Low-Cost Clinics

General guidance for visitors. It is not medical advice and it does not describe Mercy Hospital & Medical Center's current policy — call the clinic to confirm anything below.

Is this clinic actually free?

Often not entirely. "Free clinic" usually means one of three things: a volunteer clinic with no charge, a community health center with a sliding fee scale based on household size and income, or a clinic that charges a small flat visit fee. A sliding scale can still leave a bill. Ask what the lowest tier costs before you book.

What if I have no income at all?

Most sliding-scale programs have a lowest tier for people with no income, and many accept a signed self-declaration when you have no pay stubs to show. Ask for the clinic's discount program by name and ask what proof they take. Being told "bring proof of income" does not mean you are turned away for having none.

What should I bring to a first visit?

Usually a photo ID, something showing your address, proof of income or a self-declaration, your insurance or Medicaid card if you have one, and a written list of your current medications and doses. Call ahead — requirements vary, and arriving without the right paperwork is the most common reason a first visit gets rescheduled.

Do I need insurance, or immigration documents?

Federally funded health centers serve patients regardless of insurance status and do not require proof of citizenship to provide care. Volunteer and charitable clinics set their own rules. If it matters to you, ask before your visit what they require and what they record.

Is dental care included?

Usually not, and this is the single most common disappointment. Dental is frequently a separate program with its own eligibility, its own waiting list, and a narrower service list — extractions and urgent pain may be covered while fillings, crowns, root canals, and dentures are not. Confirm that dental is offered at this specific location before travelling.

Can I get a prescription refilled here?

Most clinics require an appointment before they will refill anything, and a first appointment can be weeks out. If you are close to running out of a medication you cannot safely stop, say so when you call — say the medication name and how many days you have left. Ask your pharmacy at the same time; pharmacists can sometimes authorise a short emergency supply.

What if I need care today?

This directory cannot arrange care or pass a message to a clinic. For a medical emergency call 911. For a mental health or suicidal crisis call or text 988 (Suicide & Crisis Lifeline). For something urgent but not an emergency, an urgent care clinic or a hospital emergency department must evaluate you regardless of ability to pay.

This listing looks wrong, or the clinic has closed.

Please tell us through Suggest an Update rather than the feedback form above — corrections go to an editor, feedback does not. Hours, costs, and closures are the details that go stale fastest.

Location

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Clinic information is community-sourced and may change without notice. Always call ahead to confirm hours, cost, and services before visiting. "Confirmed [date]" reflects confirmation of directory details only — it is not a review of medical care quality.