Free Clinic Directory

North End Waterfront Health

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332 Hanover St, Boston, MA 02113
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Emergency notice: This directory is intended for non-emergency care. If you may be experiencing a medical emergency, call 911 or go to the nearest emergency department.
Clinic services, fees, hours, eligibility rules, and appointment procedures can change. Contact North End Waterfront Health directly before visiting.

At-a-Glance Facts

CostNot confirmed - call to ask
Provider typeCommunity Health Center
HoursMon, Wed, Fri: 8:00am-5:30pm; Tues, Thurs: 8:00am-8:00pm; Sa...
Phone(617) 643-8000
PaymentSliding Fee Scale; Public Insurance: Community Care Cooperat...
Last updatedOctober 21, 2026

Cost and Eligibility

Cost Model: Not confirmed

Payment method: Sliding Fee Scale; Public Insurance: Community Care Cooperative, C3 ACO, Medicaid (MassHealth Limited), Commonwealth Care Alliance, Children’s Medical Security Plan, Health Safety Net (For Vision and Podiatry Services, we also accept Partners and Steward, Pioneer ACO); Private Insurance: Aetna, Blue Cross Blue Shield, Cigna, Connector Care Commercial Plans, (BMC, NHP and Tufts), Fallon Community Health Plan, Fallon Health and Life Assurance Company, First Health Network, GIC, Global Medical Management Inc, Harvard Pilgrim Health Care, Health Care Value Management, Health Plans Inc., Humana, Medicare (parts A and B), Mid West National Life Insurance Co, Neighborhood Health Plan, (Commercial only), Oxford, Private Healthcare System, Tufts, UMR, Unicare (GIC), United Health Care, William Sutton; Vision Plans: Davis Vision, Eye Med

Contact the clinic directly to confirm current pricing, accepted insurance, eligibility rules, and any documents needed for your visit — payment policies can change and vary by service.

Services

Medical Dental Pediatrics

Services described in the directory record: Adult Primary Care; Pediatric/Adolescent Primary Care; Behavioral Health; Dental Services; Vision Services; Podiatry; OB/GYN; X-Ray; Lab; Outreach and Medical Social Services; Patient Education; Interpreter Services; Pharmacy; Transportation

Dental services: Oral evaluations; Emergency care; Dental radiographs; Periodontal treatment and dental hygiene care; Restorative dentistry; Limited fixed prosthetics; Removable prosthetics; Limited endodontics; Limited oral surgery; Tooth whitening; Mouth guards

Hours and Appointments

Mon, Wed, Fri: 8:00am-5:30pm; Tues, Thurs: 8:00am-8:00pm; Sat: 8:00am-12:00pm

Call ahead to confirm same-day availability and appointment requirements.

Languages and Accessibility

Language access, transportation, and accessibility details are not confirmed in structured fields. Contact the clinic directly before visiting.

About this clinic

As a federally qualified health center and an affiliate of Massachusetts General Hospital and Boston Medical Center, North End Waterfront Health extends its world-renowned healthcare services to people who live and work in and around Boston’s North End and Waterfront neighborhoods. Our facility is located at 332 Hanover St. By working closely with schools, senior centers, and many other organizations, we have shaped our services to truly benefit our community’s diverse population. Whether you need a primary care doctor, pediatrician, specialist, or counseling help and support, you can have peace of mind knowing that we will work together with you and your family to provide medical care that is expert, caring and personalized.

Directory remarks: Urban Area, Permanent Clinic, Year-Round, Full-Time (open 57 hours per week)

Verification and Listing History

Verification status: Verification needed
Last verified: Not recently verified
Listing last updated: October 21, 2026
Clinic management status: Managed or updated through an account

Managed by clinic staff and independently verified are separate statuses. Staff reviewed does not necessarily mean every field was independently verified.

Corrections and Management

If address, hours, services, cost information, or eligibility details are incorrect, submit a correction for admin review.

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Patient Feedback for North End Waterfront Health

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Common Questions About Free and Low-Cost Clinics

General guidance for visitors. It is not medical advice and it does not describe North End Waterfront Health's current policy — call the clinic to confirm anything below.

Is this clinic actually free?
Often not entirely. "Free clinic" usually means one of three things: a volunteer clinic with no charge, a community health center with a sliding fee scale based on household size and income, or a clinic that charges a small flat visit fee. A sliding scale can still leave a bill. Ask what the lowest tier costs before you book.
What if I have no income at all?
Most sliding-scale programs have a lowest tier for people with no income, and many accept a signed self-declaration when you have no pay stubs to show. Ask for the clinic's discount program by name and ask what proof they take. Being told "bring proof of income" does not mean you are turned away for having none.
What should I bring to a first visit?
Usually a photo ID, something showing your address, proof of income or a self-declaration, your insurance or Medicaid card if you have one, and a written list of your current medications and doses. Call ahead — requirements vary, and arriving without the right paperwork is the most common reason a first visit gets rescheduled.
Do I need insurance, or immigration documents?
Federally funded health centers serve patients regardless of insurance status and do not require proof of citizenship to provide care. Volunteer and charitable clinics set their own rules. If it matters to you, ask before your visit what they require and what they record.
Is dental care included?
Usually not, and this is the single most common disappointment. Dental is frequently a separate program with its own eligibility, its own waiting list, and a narrower service list — extractions and urgent pain may be covered while fillings, crowns, root canals, and dentures are not. Confirm that dental is offered at this specific location before travelling.
Can I get a prescription refilled here?
Most clinics require an appointment before they will refill anything, and a first appointment can be weeks out. If you are close to running out of a medication you cannot safely stop, say so when you call — say the medication name and how many days you have left. Ask your pharmacy at the same time; pharmacists can sometimes authorise a short emergency supply.
What if I need care today?
This directory cannot arrange care or pass a message to a clinic. For a medical emergency call 911. For a mental health or suicidal crisis call or text 988 (Suicide & Crisis Lifeline). For something urgent but not an emergency, an urgent care clinic or a hospital emergency department must evaluate you regardless of ability to pay.
This listing looks wrong, or the clinic has closed.
Please tell us through Suggest an Update rather than the feedback form above — corrections go to an editor, feedback does not. Hours, costs, and closures are the details that go stale fastest.

Location

Clinics Near North End Waterfront Health

Clinic information is community-sourced and may change without notice. Always call ahead to confirm hours, cost, and services before visiting. "Confirmed [date]" reflects confirmation of directory details only — it is not a review of medical care quality.