Operation Outreach

Needs confirmation

1325 Jefferson Ave., Memphis, TN 38104

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Emergency notice: This directory is intended for non-emergency care. If you may be experiencing a medical emergency, call 911 or go to the nearest emergency department.

Clinic services, fees, hours, eligibility rules, and appointment procedures can change. Contact Operation Outreach directly before visiting.

At-a-Glance Facts

CostNot confirmed - call to ask

Provider typeHealthcare Provider

HoursTues, Wed, Thurs: 8:00am-5:00pm

Phone(901) 842-3167

PaymentSliding Fee Scale, TennCare, Medicare, Private Insurance, et...

Last updatedSeptember 15, 2026

Cost and Eligibility

Cost Model: Not confirmed

Payment method: Sliding Fee Scale, TennCare, Medicare, Private Insurance, etc.

Contact the clinic directly to confirm current pricing, accepted insurance, eligibility rules, and any documents needed for your visit — payment policies can change and vary by service.

Services

Medical

Services described in the directory record: Adult Primary Care

Hours and Appointments

Tues, Wed, Thurs: 8:00am-5:00pm

Call ahead to confirm same-day availability and appointment requirements.

Languages and Accessibility

Language access, transportation, and accessibility details are not confirmed in structured fields. Contact the clinic directly before visiting.

About this clinic

Baptist Operation Outreach is a free mobile health care clinic for individuals or families without permanent housing. Baptist Memorial Health Care and Christ Community Health Services have operated the clinic,which is a member of the Community Alliance for the Homeless, since 2005. One of the largest health care providers for the homeless in Memphis, the mobile clinic offers free acute and primary care, disease management support,medication, prevention information and transportation to and from medical appointments in Shelby County and surrounding areas. Staffed by a licensed physician and nurse practitioner, the clinic offers patients direct and immediate access to care and referral services. In 2019, Baptist Operation Outreach expanded the mobile clinic to include a primary health care clinic location inside of Memphis Catholic Charities at 1325 Jefferson Ave. This location is open three days a week - Tuesdays, Wednesdays, and Thursdays - from 8 a.m. to 5 p.m

Directory remarks: Urban Area, Permanent Clinic, Year-Round, Part-Time (open 36 hours per week)

Verification and Listing History

Verification status: Verification needed

Last verified: Not recently verified

Listing last updated: September 15, 2026

Clinic management status: Managed or updated through an account

Managed by clinic staff and independently verified are separate statuses. Staff reviewed does not necessarily mean every field was independently verified.

Corrections and Management

If address, hours, services, cost information, or eligibility details are incorrect, submit a correction for admin review.

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Patient Feedback for Operation Outreach

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Common Questions About Free and Low-Cost Clinics

General guidance for visitors. It is not medical advice and it does not describe Operation Outreach's current policy — call the clinic to confirm anything below.

Is this clinic actually free?

Often not entirely. "Free clinic" usually means one of three things: a volunteer clinic with no charge, a community health center with a sliding fee scale based on household size and income, or a clinic that charges a small flat visit fee. A sliding scale can still leave a bill. Ask what the lowest tier costs before you book.

What if I have no income at all?

Most sliding-scale programs have a lowest tier for people with no income, and many accept a signed self-declaration when you have no pay stubs to show. Ask for the clinic's discount program by name and ask what proof they take. Being told "bring proof of income" does not mean you are turned away for having none.

What should I bring to a first visit?

Usually a photo ID, something showing your address, proof of income or a self-declaration, your insurance or Medicaid card if you have one, and a written list of your current medications and doses. Call ahead — requirements vary, and arriving without the right paperwork is the most common reason a first visit gets rescheduled.

Do I need insurance, or immigration documents?

Federally funded health centers serve patients regardless of insurance status and do not require proof of citizenship to provide care. Volunteer and charitable clinics set their own rules. If it matters to you, ask before your visit what they require and what they record.

Is dental care included?

Usually not, and this is the single most common disappointment. Dental is frequently a separate program with its own eligibility, its own waiting list, and a narrower service list — extractions and urgent pain may be covered while fillings, crowns, root canals, and dentures are not. Confirm that dental is offered at this specific location before travelling.

Can I get a prescription refilled here?

Most clinics require an appointment before they will refill anything, and a first appointment can be weeks out. If you are close to running out of a medication you cannot safely stop, say so when you call — say the medication name and how many days you have left. Ask your pharmacy at the same time; pharmacists can sometimes authorise a short emergency supply.

What if I need care today?

This directory cannot arrange care or pass a message to a clinic. For a medical emergency call 911. For a mental health or suicidal crisis call or text 988 (Suicide & Crisis Lifeline). For something urgent but not an emergency, an urgent care clinic or a hospital emergency department must evaluate you regardless of ability to pay.

This listing looks wrong, or the clinic has closed.

Please tell us through Suggest an Update rather than the feedback form above — corrections go to an editor, feedback does not. Hours, costs, and closures are the details that go stale fastest.

Location

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Memphis Health Center Main Site
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Community Health Center — 360 East EH Crump Blvd, Memphis, TN 38126 | 2.2 miles away

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Broad Avenue Health Center
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Women's Health Center
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Community Health Center — 2861 Broad Ave, Memphis, TN 38112 | 2.9 miles away

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Broad Avenue Dental Center
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Community Health Center — 2953 Broad Ave, Memphis, TN 38112 | 3.1 miles away

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Orange Mound Health Center
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Warriors Center Residential Treatment Facility
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Federally Qualified Health Center — 642 Semmes St, Memphis, TN 38111-2202 | 3.7 miles away

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Frayser Health Center
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Synergy Treatment Centers
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Clinic information is community-sourced and may change without notice. Always call ahead to confirm hours, cost, and services before visiting. "Confirmed [date]" reflects confirmation of directory details only — it is not a review of medical care quality.