Stephen And Sandra Sheller 11th Street Family Health Services Of Drexel University

Needs confirmation
850 N 11th St, Philadelphia, PA 19123

Website checked Oct 2026

Emergency notice: This directory is intended for non-emergency care. If you may be experiencing a medical emergency, call 911 or go to the nearest emergency department.
Clinic services, fees, hours, eligibility rules, and appointment procedures can change. Contact Stephen and Sandra Sheller 11th Street Family Health Services of Drexel University directly before visiting.

At-a-Glance Facts

CostNot confirmed - call to ask
Provider typeCommunity Health Center
HoursPrimary Care - Mon, Tues, Thurs: 8:30am-7:00pm, Wed: 8:30am-...
Phone(215) 769-1100
PaymentSliding Fee Scale, Medicaid, Medicare, Aetna Better Health,...
Last updatedMay 21, 2024

Cost and Eligibility

Cost Model: Not confirmed

Payment method: Sliding Fee Scale, Medicaid, Medicare, Aetna Better Health, Keystone First, Health Partners, UnitedHealthcare Community Plan, Community Behavioral Health, Blue Cross Blue Shield, Keystone Health Plan East, Amerihealth Caritas, Capital Blue Cross, UPMC Health Plan, Gateway, most Medicare Advantage Plans

Contact the clinic directly to confirm current pricing, accepted insurance, eligibility rules, and any documents needed for your visit — payment policies can change and vary by service.

Services

Medical Dental

Services described in the directory record: Primary Care with Integrated Behavioral Health; Dental Care; Behavioral Health; Prenatal Care and Prenatal Groups; Podiatry; Cardiology; Nutrition Education; Diabetes Education and Management; Pharmacy; Physical Therapy

Dental services: Comprehensive Oral Exams; Digital X-rays; Emergency Treatment; Adult and Children's Cleanings; Sealants; Fluoride Treatment; Space Maintainers; Fillings; Crowns; Bridges; Dentures; Extractions; Periodontal Cleaning; Pulpotomies; Tooth Whitening

Hours and Appointments

Primary Care - Mon, Tues, Thurs: 8:30am-7:00pm, Wed: 8:30am-5:00pm, 1st/3rd Fri, Sat: 8:30am-12:00pm; Dental - Mon, Wed: 9:00am-5:00pm, Tues: 9:00am-7:00pm, Thurs: 9:00am-1:00pm; Fri: 9:00am-3:00pm; Behavioral Health - Mon-Fri: 9:00am-5:00pm

Call ahead to confirm same-day availability and appointment requirements.

Languages and Accessibility

Language access, transportation, and accessibility details are not confirmed in structured fields. Contact the clinic directly before visiting.

About this clinic

The Stephen and Sandra Sheller 11th Street Family Health Services of Drexel University has been recognized as a national model of innovative care, by the Robert Wood Johnson Foundation’s LEAP project (Learning from Effective Ambulatory Practices), the Agency for Healthcare Research and Quality, and the American Academy of Nursing. 11th Street uses a transdisciplinary approach to deliver primary care, behavioral health, dental services, and health and wellness programs to more than 2,500 patients annually. The center’s health and wellness programs include diabetes and nutrition education, cooking classes, prenatal groups, Mind/Body practices, an on-site pharmacy, physical therapy, dance/movement therapy, and a fitness room with group exercise classes. Adults and children have a single point of access for care that addresses both the physiological and psycho-social aspects of the person and family. The Center’s target population is the residents of the four public housing developments in the 11th Street corridor. The site was originally operated by Drexel University School of Nursing and then joined with FPCN as the FQHC in 2002. FPCN manages many of the health center operations while Drexel faculty and staff are dedicated to bringing innovative and complementary programs to the center to benefit all patients.

Directory remarks: Urban Area, Permanent Clinic, Year-Round, Full-Time (open 49 hours per week)

Verification and Listing History

Verification status: Verification needed
Last verified: Not recently verified
Listing last updated: May 21, 2024
Clinic management status: Managed or updated through an account

Managed by clinic staff and independently verified are separate statuses. Staff reviewed does not necessarily mean every field was independently verified.

Corrections and Management

If address, hours, services, cost information, or eligibility details are incorrect, submit a correction for admin review.

Patient Feedback for Stephen and Sandra Sheller 11th Street Family Health Services of Drexel University

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Common Questions About Free and Low-Cost Clinics

General guidance for visitors. It is not medical advice and it does not describe Stephen and Sandra Sheller 11th Street Family Health Services of Drexel University's current policy — call the clinic to confirm anything below.

Is this clinic actually free?
Often not entirely. "Free clinic" usually means one of three things: a volunteer clinic with no charge, a community health center with a sliding fee scale based on household size and income, or a clinic that charges a small flat visit fee. A sliding scale can still leave a bill. Ask what the lowest tier costs before you book.
What if I have no income at all?
Most sliding-scale programs have a lowest tier for people with no income, and many accept a signed self-declaration when you have no pay stubs to show. Ask for the clinic's discount program by name and ask what proof they take. Being told "bring proof of income" does not mean you are turned away for having none.
What should I bring to a first visit?
Usually a photo ID, something showing your address, proof of income or a self-declaration, your insurance or Medicaid card if you have one, and a written list of your current medications and doses. Call ahead — requirements vary, and arriving without the right paperwork is the most common reason a first visit gets rescheduled.
Do I need insurance, or immigration documents?
Federally funded health centers serve patients regardless of insurance status and do not require proof of citizenship to provide care. Volunteer and charitable clinics set their own rules. If it matters to you, ask before your visit what they require and what they record.
Is dental care included?
Usually not, and this is the single most common disappointment. Dental is frequently a separate program with its own eligibility, its own waiting list, and a narrower service list — extractions and urgent pain may be covered while fillings, crowns, root canals, and dentures are not. Confirm that dental is offered at this specific location before travelling.
Can I get a prescription refilled here?
Most clinics require an appointment before they will refill anything, and a first appointment can be weeks out. If you are close to running out of a medication you cannot safely stop, say so when you call — say the medication name and how many days you have left. Ask your pharmacy at the same time; pharmacists can sometimes authorise a short emergency supply.
What if I need care today?
This directory cannot arrange care or pass a message to a clinic. For a medical emergency call 911. For a mental health or suicidal crisis call or text 988 (Suicide & Crisis Lifeline). For something urgent but not an emergency, an urgent care clinic or a hospital emergency department must evaluate you regardless of ability to pay.
This listing looks wrong, or the clinic has closed.
Please tell us through Suggest an Update rather than the feedback form above — corrections go to an editor, feedback does not. Hours, costs, and closures are the details that go stale fastest.

Location

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Clinic information is community-sourced and may change without notice. Always call ahead to confirm hours, cost, and services before visiting. "Confirmed [date]" reflects confirmation of directory details only — it is not a review of medical care quality.