At-a-Glance Facts
CostNot confirmed - call to ask
Provider typeCommunity Health Center
HoursMon-Fri: 9:00am-5:00pm
Phone(423) 627-2782
PaymentSliding Fee Scale, Medicaid, Medicare, Commercial Insurance,...
Last updatedAugust 31, 2020
Cost and Eligibility
Cost Model: Not confirmed
Payment method: Sliding Fee Scale, Medicaid, Medicare, Commercial Insurance, etc.
Contact the clinic directly to confirm current pricing, accepted insurance, eligibility rules, and any documents needed for your visit — payment policies can change and vary by service.
Services
Medical
Pediatrics
Women's Health
Services described in the directory record: Primary Care; Child Health; Adult Health; Preventive Medicine & Disease Management; Women’s Health; Prenatal Care & Education; Pharmacy Benefit Program Plan
Hours and Appointments
Mon-Fri: 9:00am-5:00pm
Call ahead to confirm same-day availability and appointment requirements.
Languages and Accessibility
Language access, transportation, and accessibility details are not confirmed in structured fields. Contact the clinic directly before visiting.
About this clinic
Mountain People’s Heath Councils, Inc. is one of over 1,200 non-profit community-owned health centers in the United States. Community health centers were created to provide primary health care services to communities in need. Health centers are built and run by the communities they serve. Every health center has a local governing board made up primarily of patients of the health center. MPHC makes a difference in Scott and McCreary counties by proving comprehensive service including: internal medicine, family and general practice, laboratory services, x-ray services, family planning, prenatal care, developmental screening, urgent care, immunizations, health education, hearing and vision screening, dental, mental health/substance abuse services and 24 hour call coverage for all of its patients. Proudly serving the healthcare needs of the people of Scott and surrounding counties for more than 40 years, MPHC’s clinics are located in the communities of Norma, Winfield, Huntsville, Elgin, and Oneida. MPHC is very active in the health care community it serves and is working with other local organization to provide the services needed to reduce health disparities in the area.
Directory remarks: Rural Area, Permanent Clinic, Year-Round, Full-Time (open 43 hours per week)
Verification and Listing History
Verification status: Verification needed
Last verified: Not recently verified
Listing last updated: August 31, 2020
Clinic management status: Managed or updated through an account
Managed by clinic staff and independently verified are separate statuses. Staff reviewed does not necessarily mean every field was independently verified.
Corrections and Management
If address, hours, services, cost information, or eligibility details are incorrect, submit a correction for admin review.
Patient Feedback for Highland Health Center
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Common Questions About Free and Low-Cost Clinics
General guidance for visitors. It is not medical advice and it does not describe Highland Health Center's current policy — call the clinic to confirm anything below.
Is this clinic actually free?
Often not entirely. "Free clinic" usually means one of three things: a volunteer clinic with no charge, a community health center with a sliding fee scale based on household size and income, or a clinic that charges a small flat visit fee. A sliding scale can still leave a bill. Ask what the lowest tier costs before you book.
What if I have no income at all?
Most sliding-scale programs have a lowest tier for people with no income, and many accept a signed self-declaration when you have no pay stubs to show. Ask for the clinic's discount program by name and ask what proof they take. Being told "bring proof of income" does not mean you are turned away for having none.
What should I bring to a first visit?
Usually a photo ID, something showing your address, proof of income or a self-declaration, your insurance or Medicaid card if you have one, and a written list of your current medications and doses. Call ahead — requirements vary, and arriving without the right paperwork is the most common reason a first visit gets rescheduled.
Do I need insurance, or immigration documents?
Federally funded health centers serve patients regardless of insurance status and do not require proof of citizenship to provide care. Volunteer and charitable clinics set their own rules. If it matters to you, ask before your visit what they require and what they record.
Is dental care included?
Usually not, and this is the single most common disappointment. Dental is frequently a separate program with its own eligibility, its own waiting list, and a narrower service list — extractions and urgent pain may be covered while fillings, crowns, root canals, and dentures are not. Confirm that dental is offered at this specific location before travelling.
Can I get a prescription refilled here?
Most clinics require an appointment before they will refill anything, and a first appointment can be weeks out. If you are close to running out of a medication you cannot safely stop, say so when you call — say the medication name and how many days you have left. Ask your pharmacy at the same time; pharmacists can sometimes authorise a short emergency supply.
What if I need care today?
This directory cannot arrange care or pass a message to a clinic. For a medical emergency call 911. For a mental health or suicidal crisis call or text 988 (Suicide & Crisis Lifeline). For something urgent but not an emergency, an urgent care clinic or a hospital emergency department must evaluate you regardless of ability to pay.
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