At-a-Glance Facts
CostNot confirmed - call to ask
Provider typeCommunity Health Center
HoursMon-Fri: 8:00am-4:00pm
Phone(970) 945-2840
PaymentSliding Fee Scale; Cash (in person, at clinics only); Person...
Last updatedMay 21, 2024
Cost and Eligibility
Cost Model: Not confirmed
Payment method: Sliding Fee Scale; Cash (in person, at clinics only); Personal Check; Traveler’s Check; Money Order; VISA; MasterCard; American Express; Discover Card; Medicare; Health First Colorado (Medicaid); Aetna; Anthem Blue Cross Blue Shield; Colorado Employment Benefit Trust (CEBT); Child Health Plan Plus (CHP+); Cigna; Choice Care-Humana; MMA; Private Healthcare Systems (PHS); Regional Care Incorporated (RCI); Rocky Mountain Health Plans (RMHMO); TriWest/TRICARE; UnitedHealth Group
Contact the clinic directly to confirm current pricing, accepted insurance, eligibility rules, and any documents needed for your visit — payment policies can change and vary by service.
Services
Medical
Services described in the directory record: General Medicine; Diagnostic Services; Urgent Care; Family Planning; Immunizations; Behavioral Health; Women’s Health
Hours and Appointments
Mon-Fri: 8:00am-4:00pm
Call ahead to confirm same-day availability and appointment requirements.
Languages and Accessibility
Language access, transportation, and accessibility details are not confirmed in structured fields. Contact the clinic directly before visiting.
About this clinic
Since 1978, as others closed their doors to those without private health insurance, we have continued to open ours. From a single clinic we have now expanded into a network of health care facilities along the I-70 corridor from Parachute to Avon, and along the Roaring Fork Valley to Basalt. As a nonprofit, community-led, Federally Qualified Health Center system, we are dedicated to providing comprehensive, integrated health care for all. We firmly believe health care is a basic human right, not a privilege. Mountain Family currently serves more than 18,000 patients. Our system integrates medical, dental and behavioral care - a necessary measure for the vulnerable, who often show up in our clinics with medical problems related to poor teeth, substance abuse, trauma, depression, anxiety and other complicated combinations. We exceed national clinical outcome goals for childhood immunizations; hypertension control; tobacco screening and cessation; healthy weight screening, nutrition and activity counseling; depression screening and follow-up; early entry into prenatal care; and healthy birth weight babies. We were also recently rated Colorado’s top performing community health system for diabetes control.
Directory remarks: Rural Area, Permanent Clinic, Year-Round, Part-Time (open 40 hours per week)
Verification and Listing History
Verification status: Verification needed
Last verified: Not recently verified
Listing last updated: May 21, 2024
Clinic management status: Managed or updated through an account
Managed by clinic staff and independently verified are separate statuses. Staff reviewed does not necessarily mean every field was independently verified.
Corrections and Management
If address, hours, services, cost information, or eligibility details are incorrect, submit a correction for admin review.
Patient Feedback for Mountain Family Health Centers - Basalt
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Common Questions About Free and Low-Cost Clinics
General guidance for visitors. It is not medical advice and it does not describe Mountain Family Health Centers - Basalt's current policy — call the clinic to confirm anything below.
Is this clinic actually free?
Often not entirely. "Free clinic" usually means one of three things: a volunteer clinic with no charge, a community health center with a sliding fee scale based on household size and income, or a clinic that charges a small flat visit fee. A sliding scale can still leave a bill. Ask what the lowest tier costs before you book.
What if I have no income at all?
Most sliding-scale programs have a lowest tier for people with no income, and many accept a signed self-declaration when you have no pay stubs to show. Ask for the clinic's discount program by name and ask what proof they take. Being told "bring proof of income" does not mean you are turned away for having none.
What should I bring to a first visit?
Usually a photo ID, something showing your address, proof of income or a self-declaration, your insurance or Medicaid card if you have one, and a written list of your current medications and doses. Call ahead — requirements vary, and arriving without the right paperwork is the most common reason a first visit gets rescheduled.
Do I need insurance, or immigration documents?
Federally funded health centers serve patients regardless of insurance status and do not require proof of citizenship to provide care. Volunteer and charitable clinics set their own rules. If it matters to you, ask before your visit what they require and what they record.
Is dental care included?
Usually not, and this is the single most common disappointment. Dental is frequently a separate program with its own eligibility, its own waiting list, and a narrower service list — extractions and urgent pain may be covered while fillings, crowns, root canals, and dentures are not. Confirm that dental is offered at this specific location before travelling.
Can I get a prescription refilled here?
Most clinics require an appointment before they will refill anything, and a first appointment can be weeks out. If you are close to running out of a medication you cannot safely stop, say so when you call — say the medication name and how many days you have left. Ask your pharmacy at the same time; pharmacists can sometimes authorise a short emergency supply.
What if I need care today?
This directory cannot arrange care or pass a message to a clinic. For a medical emergency call 911. For a mental health or suicidal crisis call or text 988 (Suicide & Crisis Lifeline). For something urgent but not an emergency, an urgent care clinic or a hospital emergency department must evaluate you regardless of ability to pay.
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